Shipping policy
We currently ship within the Gulf Cooperation Council (GCC) countries.
Shipping Destinations
Orders are delivered to the following countries:
- United Arab Emirates
- Saudi Arabia
- Bahrain
- Kuwait
- Qatar
- Oman
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Delivery Time
Estimated delivery times after dispatch:
- United Arab Emirates: 1–3 business days
- Other GCC countries: 3–7 business days
Delivery times are estimates and may vary depending on courier services or customs procedures.
Shipping Fees
Shipping charges are calculated at checkout based on destination and order weight.
Customs & Duties
For deliveries outside the UAE, customers are responsible for any applicable customs duties, taxes, or fees required by the destination country.
Order Tracking
Tracking information will be provided once the order has been shipped.
Address Accuracy
Please ensure that all shipping details are correct. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses
Damaged or Lost Orders
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery so we can assist you.